Quick answer: If your insurance changes, you should update it as soon as possible to avoid delays, billing issues, or unexpected charges.
🔄 When should I update my insurance?
Update your insurance if:
• you switch insurance plans
• your employer changes coverage
• your policy renews with new details
• your insurance becomes inactive
👉 Even small changes can affect your coverage.
📝 How to update your insurance
You can update your insurance in your Client Portal.
Make sure to:
• enter your information accurately
• upload any required documents
• double-check your member ID and group number
⚠️ What happens if I don’t update it?
If your insurance is outdated or incorrect:
• your session may not be covered
• claims may be denied
• you may be billed out-of-pocket
⏳ What happens after I update my insurance?
Once updated:
1. Our team will verify your new benefits
2. You may receive updated coverage details
3. Future sessions will be processed using your new plan
👉 This may take a few days to complete.
🔍 What if my insurance becomes inactive?
If your insurance is no longer active:
• your sessions may be billed out-of-pocket
• you may need to add new insurance or payment method
👉 What should I do next?
If your insurance recently changed:
1. Update it in your Client Portal
2. Wait for confirmation from our team
3. Review your updated coverage before your next session
👉 Need help?
If you’re unsure what to update or have questions about your coverage:
Please contact: support@topnutritioncoaching.com