If you cancel your appointment too close to the scheduled time, the session will be considered used and may not be refunded.
⏰ When is a cancellation considered late?
To avoid losing your session, you must request a cancellation or reschedule at least 24 hours before your appointment.
Requests made within 24 hours of your scheduled session are considered late cancellations.
💳 What happens if I cancel late?
If you cancel within 24 hours of your appointment:
• the session will be considered used
• the session will not be refunded or returned to your account
• in some cases, a fee may apply depending on your plan
🔁 How do I cancel or reschedule?
To request a change, email: support@topnutritioncoaching.com
Include:
- your full name
- your appointment date and time
- whether you’d like to cancel or reschedule
⚠️ Important to know
• Appointment changes are not confirmed until our team processes your request
• We recommend reaching out as early as possible if your plans change
• This policy helps ensure appointment times remain available for other clients
👉 Need help?
If you have questions about an upcoming appointment, our team is happy to help.
Please contact support@topnutritioncoaching.com