Refunds may be available in certain situations, but not all charges are eligible for a refund.
💳 When refunds may be available
You may be eligible for a refund if:
• you accidentally subscribed and canceled immediately
• you were charged in error
• there was a billing issue with your account
If this applies, please contact our support team as soon as possible.
⚠️ When refunds are not typically available
Refunds are generally not provided for:
• completed sessions
• missed appointments (no-shows)
• late cancellations
• sessions already used or deducted from your plan
These are outlined in our:
• Late Cancellation Policy
• Missed Appointment Policy
🔁 Subscription-related refunds
If you subscribed to a plan by mistake and canceled right away, you may be eligible for a refund.
Eligibility depends on:
• how quickly the subscription was canceled
• whether any sessions or benefits were used
📝 How do I request a refund?
To request a refund, please email:
support@topnutritioncoaching.com
Include:
• your full name
• the email associated with your account
• the date and amount of the charge
• a brief explanation of your request
⏳ What happens next?
Our team will review your request and respond within 3–5 business days.
We aim to handle all requests fairly and transparently.
👉 Still have questions?
If you’re unsure whether a charge is eligible for a refund, our team is happy to help.